The hotel does not have storage space for crates, pallets, or large shipments. Materials shipped to the hotel may arrive no earlier than three (3) days prior to the event. Packages are received by the hotel and charged a handling fee based on weight/type at the time of receipt, unless otherwise noted below. Full requirements, restrictions, and procedures are outlined in the Shipping & Receiving Information (PDF) and the Exhibitor Order Form (PDF).

Conference Address: 

Westin Chicago Lombard
70 Yorktown Shopping Center
Lombard, IL 60148

Handling fees

Inbound package handling fees are located on the Shipping & Receiving Information PDF.

ILASFAA exhibitor shipping benefits

First ten Gold members receive two inbound boxes at no cost. All other members receive a 50% discount on package handling fees for shipped materials. These benefits apply to standard package handling fees and do not override restrictions or pricing related to pallets, crates, oversized shipments, or special handling.

Inbound labeling and addressing

Inbound shipments must be clearly labeled with the exhibitor organization name and the event contact line indicated in the shipping guide. Packages that are not clearly labeled may be delayed or misdirected. Use the shipping address and label format exactly as shown in the Shipping & Receiving Information (PDF).

Outbound shipping

Outbound packages may be shipped at the conclusion of the event as long as a prepaid shipping label is affixed to each package. Exhibitors are responsible for arranging their own carrier pickup, completing any required shipping forms, and ensuring a valid payment method is on file with the hotel (if applicable). Packages without proper labeling or documentation may not be processed and may be discarded if left unclaimed.

Documents

Please review the following documents for full details:

• Shipping & Receiving Information (PDF)

• Exhibitor Order Form (PDF)

Questions

For shipping and exhibitor support questions, contact Diana Daily (ddaily@StudentLoan.org)